Privacy Policy — 7p7772

1 Introduction

7p7772 operates Bangladesh's premier online casino and sports betting platform, accessible at https://7p7772.app. As part of delivering our services to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and throughout Bangladesh, we necessarily collect and process certain personal data. We take this responsibility seriously and are committed to handling all personal information with the highest standards of confidentiality, integrity, and transparency.

This Privacy Policy describes in full detail the categories of personal data that 7p7772 collects, the specific purposes for which that data is processed, the parties with whom it may be shared, the security measures in place to protect it, the duration for which it is retained, and the rights available to you as a data subject. This Policy applies to all users of the 7p7772 platform, including registered players, visitors who browse without registering, and any individual who contacts us via our support channels.

This Policy should be read in conjunction with the 7p7772 Terms & Conditions and Responsible Gaming Policy, which together form the complete regulatory framework governing use of the 7p7772 platform.

2 Data We Collect

7p7772 collects personal data across several categories, depending on the nature of your interaction with the platform. The following table summarises the types of data collected and the context in which each type arises:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (beyond responsible gaming self-disclosures), or biometric data. The only exception is where a Player voluntarily discloses such information in the context of a responsible gaming self-exclusion or support request.

3 How We Collect Your Data

7p7772 collects personal data through three primary channels:

• Direct collection: Data you provide to us actively — such as when you complete the account registration form, submit KYC documentation, make a deposit or withdrawal request, complete a bonus claim form, or contact our customer support team.
• Automated collection: Data we collect passively as you use the platform — including technical identifiers such as your IP address and device fingerprint, and behavioural data such as the games you play, the bets you place, and the pages you navigate through. This data is collected via server logs, session management systems, and analytics tools.
• Third-party collection: Data we receive from external parties in the course of delivering our services — for example, transaction confirmation references from bKash, Nagad, Rocket, or Upay when processing a payment; or identity verification results from KYC service providers. We only receive the minimum data necessary from these third parties to fulfil the specific purpose for which they are engaged.

4 Purposes of Processing

7p7772 processes personal data for the following clearly defined purposes. We do not use your data for any purpose not listed below without first seeking your explicit consent or being required to do so by applicable law:

• Account management: Creating, maintaining, and administering your 7p7772 player account, including account authentication, password management, and account preference settings.
• Service delivery: Enabling you to access games, place bets on cricket (BPL, IPL, T20 World Cup), use live casino services from providers such as Ezugi and Evolution Gaming, and participate in promotional offers.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank channels, and maintaining accurate financial records of all transactions.
• Identity verification and KYC compliance: Confirming your identity, age (18+ verification), and address in accordance with our anti-money laundering obligations and responsible gaming commitments.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, multiple account creation, and any other prohibited conduct as defined in the Terms & Conditions.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling, applying deposit limits and self-exclusion restrictions where requested, and delivering responsible gaming notifications.
• Customer support: Responding to your enquiries, resolving complaints, and processing account-related requests submitted to our support team.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and game selection of the 7p7772 platform.
• Marketing communications: Sending you relevant promotional offers and platform updates, where you have provided your consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].
• Legal compliance: Retaining records and disclosing data as required by applicable law, regulatory orders, or lawful requests from competent authorities.

5 Legal Basis for Processing

For each category of processing described in Section 4, 7p7772 relies on one or more of the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you have accepted — including account management, service delivery, and payment processing.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements — including KYC verification, anti-money laundering record-keeping, and responses to lawful authority requests.
• Legitimate interests: Processing for purposes that are in our legitimate business interests and that do not override your fundamental privacy rights — including fraud prevention, platform security monitoring, and aggregated analytics for service improvement.
• Consent: Processing for purposes where we have obtained your prior explicit consent — primarily marketing communications. You retain the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Disclosure

7p7772 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited, necessary circumstances:

• Payment service providers: We share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank solely to process your transactions. These providers operate under their own privacy policies and are independently regulated.
• KYC and identity verification partners: We may engage specialist third-party identity verification services to confirm the authenticity of the documents you submit during the KYC process. These partners are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
• Game technology providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming may receive anonymised session data necessary to deliver their games within the 7p7772 platform. These providers do not receive your identity or financial data.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 7p7772, our players, or the public.
• Professional advisers: We may share data with legal counsel, auditors, or other professional advisers on a strictly confidential basis where required for the conduct of our business operations.

7 Cookies & Tracking Technologies

7p7772 uses cookies and similar tracking technologies to operate the platform efficiently, maintain your session state, and gather anonymised analytics data. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function correctly. These include session authentication tokens, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without impairing platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language setting and display options. Disabling these cookies will not prevent access to the platform but may affect your experience.
• Analytics cookies: Used to collect anonymised data about how visitors use the platform — including pages visited, time on site, and navigation paths — to help us improve the platform's performance and content. This data is aggregated and does not identify individual users.
• Security cookies: Used to detect and prevent fraudulent activity, identify suspicious login attempts, and protect player accounts from unauthorised access.

Most web browsers allow you to control cookie settings through the browser's preferences menu. You may choose to block or delete cookies at any time; however, doing so may affect your ability to log in and use certain features of the 7p7772 platform. We do not use third-party advertising cookies or cross-site tracking technologies.

8 Data Retention

7p7772 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your account's active status plus a minimum of five (5) years following account closure, to comply with anti-money laundering record-keeping obligations.
• Transaction records: All financial records — including deposits, withdrawals, and bet histories — are retained for a minimum of five (5) years from the date of each transaction.
• KYC documentation: Identity and address verification documents are retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Customer support communications: Support tickets, chat logs, and email correspondence are retained for a minimum of two (2) years from the date of the last communication.
• Technical and usage data: Anonymised analytics data may be retained indefinitely in aggregated form. Raw session logs are retained for up to twelve (12) months for security monitoring purposes.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted within thirty (30) days.

Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised so that it can no longer be associated with any individual player.

9 Your Data Rights

As a player whose personal data is processed by 7p7772, you are entitled to exercise the following rights at any time by submitting a written request to [email protected]:

• Right of access: You may request a copy of the personal data we hold about you and information about how it is processed. We will respond to access requests within thirty (30) days of receipt.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. We will action rectification requests promptly.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to our legal retention obligations, which may require us to retain certain data for a defined period regardless of your request.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is under investigation.
• Right to data portability: Where processing is based on consent or contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object at any time to processing of your personal data carried out on the basis of our legitimate interests, including profiling for fraud prevention purposes. You may also object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing carried out prior to the withdrawal.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request" and a clear description of the right you wish to exercise. We may ask you to verify your identity before processing your request to protect against unauthorised access to your data.

10 Children's Privacy

The 7p7772 platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 7p7772, please contact us immediately at [email protected]. Upon verification of such a report, we will take immediate steps to delete the relevant account and all associated personal data.

7p7772 employs age verification procedures as part of the KYC process precisely to prevent underage access to the platform. Any account found to belong to a person under 18 will be closed immediately and all funds returned or forfeited as required by our Terms & Conditions.

11 Security Measures

7p7772 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the 7p7772 platform, providing 256-bit SSL protection across every connection.
• Encryption of sensitive data at rest, including stored financial data and KYC documentation.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data.
• Multi-factor authentication requirements for all internal system access by 7p7772 staff.
• Regular security audits, vulnerability assessments, and penetration testing of platform infrastructure.
• Automated fraud detection and anomaly monitoring systems that flag unusual account activity in real time.
• Secure, geographically redundant data storage with backup and disaster recovery procedures.

Despite these measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7p7772 will notify affected players without undue delay and will take all appropriate remedial action.

12 Third-Party Services

The 7p7772 platform integrates with a number of third-party service providers to deliver its full range of features. While we carefully vet these partners and impose data protection obligations on them by contract, 7p7772 is not responsible for the privacy practices of independent third-party entities. Players are encouraged to review the privacy policies of the following categories of third-party services that may process data in connection with 7p7772:

• Payment providers: bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank partners each operate their own privacy frameworks governing how they handle transaction data on their side.
• Game providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and other integrated studios may process anonymised session data within their game engines.
• Infrastructure providers: Our platform hosting and content delivery infrastructure operates on secure, industry-certified server environments. These providers process technical operational data under strict data processing agreements.

7p7772 does not permit any third-party service provider to use your personal data for their own marketing or commercial purposes. All third-party data processing is strictly limited to the specific function for which the provider is engaged.

13 Amendments to This Policy

7p7772 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this document and, where appropriate, notify registered players via email or in-account notification.

Your continued use of the 7p7772 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you review this Policy periodically to remain informed about how we protect your personal data. If you disagree with any changes, you must cease using the platform and may request account closure by contacting our support team.

14 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 7p7772 processes your personal data, please contact our dedicated privacy team using the details below:

• Email: [email protected] — please use the subject line "Privacy Enquiry" for data-related matters.
• Response time: We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.
• Data rights requests: To exercise any of the rights described in Section 9, contact [email protected] with the subject line "Data Rights Request" and your registered account details for identity verification purposes.

If you are dissatisfied with our handling of any privacy complaint, you have the right to escalate the matter to the relevant data protection or consumer protection authority in your jurisdiction. 7p7772 is committed to cooperating with any such enquiry in good faith and in a timely manner.